Online Game Quality Assessment Research Paper

This paper describes an objective model for measuring online games quality of experience. The proposed model is in line with the E-model currently used for telecommunications network planning assessment. Most of the existent game quality assessment models take into consideration mainly network impairments, therefore the measured games quality of experience is only correlated with the network impairments. In addition to the traditional network-based parameters such as delay, jitter and packet loss, the model described in this paper, is using new parameters based on subjective assessment. The aims are to estimate game quality as perceived by an online game player. In order to validate and calibrate the proposed model a subjective game quality assessment is also developed. Two 5-point scales are introduced: a game-quality scale and a game playing-effort scale. The mean average of each scales termed, as Mean Opinion Score (MOS), will indicate the game quality of experience. Reported evaluation results indicate a high level of correlation.